“We knew we had shortfalls in operations, but the CCAT really clarified some problems that we had felt before, but had never actually put our finger on."

— Skip Pahl, Executive Director. Oceanside Museum of Art, Oceanside, California

"Deaconess Foundation has found the CCAT to be a highly valuable tool. It provides us with a comprehensive view — taken from many perspectives and over time —of how a grantee agency is changing and growing, possibilities it can pursue, and realistic suggestions for improvements.”

— Jane Donahue, Vice President, Deaconess Foundation

"I would recommend the CCAT to any other funder. When you're thinking about impact in communities over time, investing in capacity building is the key to making organizations sustainable. It's about strengthening the organizations to better deliver services and serve their constituents.”

— Erica Weinberg, Assistant Director of Global Philanthropy, Pfizer Inc

"The CCAT gives you the opportunity to listen to what's going on around you, to analyze the data, and to make strategic short and long-term decisions based on that data. You have a responsibility as a nonprofit manager to do this."

— Robert Bank, COO, Gay Men’s Health Crisis (GMHC), New York, New York

“We believe nonprofit organizations significantly benefit from such a valuable recourse as the CCAT, as it engages the organization in gaining fresh insight into their organizational needs and informs the strategic planning process.”

— Mary Ellen Jackson, Executive Director, New Hampshire Center for Nonprofits

Sample List of CCAT Users

Girl Scouts of America

Big Brothers Big Sisters

Gap Inc. Leadership Initiative

United Way of Broome County

Make-A-Wish Foundation

Hispanics in Philanthropy

Federation of Protestant Welfare Agencies

Community Foundation for Greater      New Haven

National Network for Arab American Communities

HealthConnect One

Wiregrass Foundation

Indiana Nonprofit Resource Network

Youth Inc.

Sandy NJ Relief Fund

NorthSky Nonprofit Network

New Jersey Health Initiatives

St. David's Foundation

Alliance of Arizona Nonprofits

Girls Inc.

San Antonio Area Foundation

Support Center for Nonprofit Management

New York Cares

Deaconess Foundation

Blue Cross Blue Shield

CCAT in Action

New Jersey Audubon Society

TCC Group was hired by the New Jersey Audubon Society (NJAS) to help develop a three-year strategic plan. NJAS is the oldest conservation organization in New Jersey as well as one of the oldest independent Audubon Societies in the United States. Operating ten nature centers and 34 wildlife sanctuaries around the state, the Society serves over 500,000 people annually with 3,000 plus programs. Not only does the Society serve its New Jersey constituents through its centers and publications, it also is a leader in supporting environmental legislation and the development of sound environmental policy; advancing knowledge through avian research; environmental stewardship; and educating New Jersey youth in their schools. As one of the first steps in TCC Group's strategic planning process with the organization, senior staff and Board members completed the CCAT and the results have been used as a benchmark for the planning process. The results from the CCAT have helped TCC Group staff more effectively focus its data gathering efforts to capture additional information on those areas that senior staff and Board deemed in need of improvement. Using the CCAT as an early benchmark in NJAS's strategic planning process will help the organization more accurately judge the progress that has been made throughout the planning process and in going forward with the implementation of the plan over the next three years.