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Organized and functional
The Core Capacity Assessment Tool (CCAT), is a 146-question online survey that measures a nonprofit organization's effectiveness in relation to four core capacities—leadership, adaptability, management, and technical capacities—as well as organizational culture. The CCAT is generally taken by all senior staff and at least two to three board members. The organization chooses one person to be the CCAT Organizational Lead (Org Lead) who will be responsible for the CCAT administration and downloading the report. After purchasing the CCAT, the Org Lead is notified to begin the CCAT administration process. First, the Org Lead enters the names and email addresses for all individuals who are being invited to take the CCAT. Then the Org Lead emails login instructions to these individuals through the CCAT system. Each person answers 146 questions about the organization. One person also provides descriptive information about the organization (including budget size, staff size, area of focus).
After everyone has taken the survey, the Org Lead receives an email that the report
is ready to be accessed online. The CCAT report only shows responses in aggregate — providing reliable
information and maintaining each individual's confidentiality.
For more information on getting started with the CCAT, please refer to the
resources section of this website.
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Right for you
The CCAT was created as an assessment tool for nonprofit organizations.
Foundations, corporate funders, and management support organizations (MSOs) may purchase CCAT
packages as a service for their grantees or as a tool for determining their long-term
capacity-building needs. However, the CCAT may not be used by funders as a "screening tool"
to determine which organizations to support.
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the cost of the ccat
The cost for the CCAT is:
1 CCAT: $300 2-9 CCATs: $250 each 10-24 CCATs: $225 each 25-50 CCATs: $200 each The CCAT can be purchased through this website. Please click on the "Purchase CCAT" button on the top left of this webpage to begin the check out process. |
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A comprehensive package
Purchase of one CCAT package includes a report based on responses from an unlimited number of respondents within a single organization, and free telephone technical support for using the tool. The CCAT report includes information on interpreting the results, as well as scores for each capacity area, and recommendations for building your organizational capacity. It also classifies the organization into a particular lifecycle stage and generates a capacity-building plan with prioritized recommendations to assist your organization in moving forward. Organizations may also download their report with a comparison to organizations of similar budget size, service sector, and/or type of programming.
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ease of use
The CCAT report can be used as a:
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Providing excellence
The CCAT report provides an analysis of an organization's current status in the
four core capacities that TCC Group believes are crucial for organizational effectiveness. The CCAT is
intended to help a nonprofit organization determine its strengths and opportunities for improvement
within each component making up the four core capacity areas (Leadership, Adaptive, Management and
Technical).
The lifecycle score provides a reflection of the organization's current stage of
development. Not every new organization is in the Core Program Development stage, and not every
established organization is in the Impact Expansion stage. The lifecycle score provides guidance
on where to focus capacity-building efforts for the greatest impact.
Further information on interpreting your results report can be found on the CCAT Resources page.
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Valued recommendations
Your CCAT Report provides a snapshot of your organization’s strengths and
challenges based on the perceptions of your organization’s leaders. It includes information on
interpreting the results, as well as your scores for each capacity area, and recommendations for building
your organizational capacity. Your CCAT report also classifies your organization into a particular
lifecycle stage and generates a capacity-building plan with prioritized recommendations to assist your
organization in moving forward.
The CCAT provides the ability to generate self-selected comparison reports from our national database of 1,000+ nonprofits. These reports allow to you compare your organization's results to those in our database according to three criteria: budget size, service sector (e.g. education, environmental, etc.), and type of programming (e.g. direct service, advocacy, etc.). You may generate as many comparison reports as you like.
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satisfied customers
“We knew we had shortfalls in operations, but the CCAT really clarified some problems that we had felt before, but had never actually put our finger on."
— Skip Pahl, Executive Director. Oceanside Museum of Art, Oceanside, California
"Deaconess Foundation has found the CCAT to be a highly valuable tool. It provides us with a comprehensive view — taken from many perspectives and over time —of how a grantee agency is changing and growing, possibilities it can pursue, and realistic suggestions for improvements.”
— Jane Donahue, Vice President, Deaconess Foundation
"I would recommend the CCAT to any other funder. When you're thinking about impact in communities over time, investing in capacity building is the key to making organizations sustainable. It's about strengthening the organizations to better deliver services and serve their constituents.”
— Erica Weinberg, Assistant Director of Global Philanthropy, Pfizer Inc
"The CCAT gives you the opportunity to listen to what's going on around you, to analyze the data, and to make strategic short and long-term decisions based on that data. You have a responsibility as a nonprofit manager to do this."
— Robert Bank, COO, Gay Men’s Health Crisis (GMHC), New York, New York
“We believe nonprofit organizations significantly benefit from such a valuable recourse as the CCAT, as it engages the organization in a gaining fresh insight into their organizational needs and informs the strategic planning process.”
— Mary Ellen Jackson, Executive Director, New Hampshire Center for Nonprofits
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CCAT in Action
Case studies highlight CCAT satisfied users.
New Jersey Audubon Society
TCC Group was hired by the New Jersey Audubon Society (NJAS) to help develop a three-year
strategic plan. NJAS is the oldest conservation organization in New Jersey as well as one of the oldest independent
Audubon Societies in the United States. Operating ten nature centers and 34 wildlife sanctuaries around the state,
the Society serves over 500,000 people annually with 3,000 plus programs. Not only does the Society serve its
New Jersey constituents through its centers and publications, it also is a leader in supporting environmental
legislation and the development of sound environmental policy; advancing knowledge through avian research;
environmental stewardship; and educating New Jersey youth in their schools.
As one of the first steps in
TCC Group's strategic planning process with the organization, senior staff and Board members completed the CCAT
and the results have been used as a benchmark for the planning process. The results from the CCAT have helped TCC
Group staff more effectively focus its data gathering efforts to capture additional information on those areas
that senior staff and Board deemed in need of improvement. Using the CCAT as an early benchmark in NJAS's
strategic planning process will help the organization more accurately judge the progress that has been made
throughout the planning process and in going forward with the implementation of the plan over the next three
years.
Users to date include:
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